Guaranty Trust Bank (GTBank) has temporarily closed down its Osun branches, leaving customers stranded, despite an earlier announcement to reopen on Monday, October 14, 2024.
OIFM correspondent visited the bank’s branch at Ogooluwa area of Osogbo at 1:15 p.m. on Monday, confirming the closure.
Recall that last week, the bank announced an earlier closure of its branches on Friday, October 11, 2024, and scheduled to reopen on Monday, October 14, 2024.
The communique reads in part:
Notice of Early Branch Closure Nationwide
“Please be informed that all GTCO branches will close early on Friday, 11th October 2024. We encourage you to use our secure and convenient digital channels during this time for all your banking needs.
“Important Update: Our digital channels will be temporarily unavailable for 11 hours, from 10:00 PM on Sunday, 13th October to 9:00 AM on Monday, 14th October 2024, as part of a scheduled transition process.”
However, the bank did not reopen on Monday as earlier announced, leaving customers stranded both at the bank gates and online services.
The sudden closure has sparked concern among customers, who are demanding clarity on the situation
“This is unacceptable. We need transparency and immediate resolution,” said a frustrated customer who spoke to our correspondent.
